1. Effective response to maintenance complaints from residents.
  2. Delivering accurate advice on complaints.
  3. Delivering prompt assistance to residents .
  4. Initiate discussions with residents maintenance problems.
  5. Execution of annual building audit.
  6. Liaising with public and private bodies on matters related to facilities problems in the buildings.
  7. Levering proposals to cut down on maintenance expenses.
  8. Option to monitor service contractors for maintenance works.
  9. Weaning out ineffective contractors.
Maintenance services are provided 24 hours a day and 365 days a year for emergency cases.